With updates to our website the ability to book all appointments being a new feature, we have to inform people who are NON-MEMBERS not to book under the “MEMBERSHIP” option. If you do book this option and you are not a member, we will contact you and change the appointment in our system to a regular paying option. Even though we appreciate your frequent patronage, we have priority availability for Monthly Members and wish to uphold the integrity of the membership so we kindly ask to please book regular appointments if you are not a monthly paying member. -Thank You
Nore is unavailable due to being fully committed and an impending medical leave following the completion of her current clients. We are ending our relationship with Groupon and will not be honoring the vouchers as of June 2, 2018. We will announce when we have new esthetic availability and there will be absolutely no reinstating of the Groupon voucher at all, whatsoever.
– If you are or ever were a member or client, you cannot re-book using a Groupon, it is for first time guests only.
– If you’ve visited with a groupon before, you cannot book again with one.
– Groupon vouchers are no longer being accepted as of June 2018. If you’ve already booked you’re appointment you are exempt.
——— PLEASE BE ADVISED OF OUR SPA POLICIES ————
- Groupon is ending June 2018 and we WILL NOT be honoring groupons past that date or accepting new ones.
- Our cancellation policy, which is frequently advertised protects us from fraudulent appointments taking up availability from organic, paying clients. Please view below the availability for further details.
- WE DO NOT ACCEPT WALK-INS. BOOK AN APPOINTMENT WITH YOUR FULL, REAL NAME & AN ACTIVE EMAIL ACCOUNT.
- Leah’s availability is FINAL. Unless she personally adjusts her appointment book, NO EXCEPTIONS CAN WILL BE MADE.
- Our Schedulicity booking link ➡ https://www.schedulicity.com/scheduling/hga47t ⬅
WE DO NOT ACCEPT WALK-INS! This is to insure the safety of our staff. Thank you.
NOTICE TO MEMBERS WHO REQUIRE INSURANCE RECEIPTS:
We now charge a $2 fee per receipt for members who require insurance receipts. These receipts are different from regular client receipts and require
END OF THE MONTH AVAILABILITY
Saturday, June 2: 3:30PM – 7:00PM
Sunday, June 3: 2:00PM – 5:00PM
Tuesday, June 5: 1:00PM – 2:30PM, 3:30PM – 5:00PM
Wednesday, June 6: 2:30PM – 4:00PM
Thursday, June 7: 1:00PM – 2:30PM
Saturday, June 9: 2:30PM – 4:00PM, 5:30PM – 7:00PM
Tuesday, May 22: 11:30AM – 12:30PM, 3:30PM – 5:00PM
Wednesday, May 23: 2:00PM – 6:00PM
Wednesday, May 30: 1:00PM – 6:00PM
Thursday, May 31: 12:00PM – 5:00PM
Friday, June 1: 11:00AM – 3:00PM, 4:00PM – 5:30PM
Saturday, June 2: 12:00PM – 1:00PM, 2:30PM – 4:00PM,
Wednesday, June 6: 1:30PM – 3:00PM, 4:00PM – 5:00PM
Friday, June 8: 12:00PM – 3:00PM, 5:00PM – 7:00PM
Saturday, June 9: 11:30AM – 1:30PM, 5:30PM – 7:00PM
❓Have any questions about your appointment? We provide 24 hour email support via HeavenlyGardenASpa@gmail.com. Our phone operation hours are 11:00AM until 8:00PM Monday-Saturday (240-965-6730).
⚠ Please Be Advised: Due to fraudulent bookings, we will be guaranteeing appointments with credit card information (see cancellation policy at the bottom of this email), require an up to date email address as an alternate method of contact as well as for confirmation to avoid no-showing.
We will now guarantee appointments with credit card information as well as require 24-48 hour notice of cancellation of your appointment. If notice is not given, clients will be billable for a $15 cancellation fee *subject to change*. Guaranteeing appointments upholds the integrity and punctuality of our service providers as well as our clients. In order to provide prompt cancellation, there are various methods of contact:
Our new cancellation policy insures 3 things:
-Our service providers’ time is maximized to provide luxury services
-Members who use Priority Booking are guaranteed accurate availability [that is NOT taken up by fraudulent appointments].
-The client guaranteeing the appointment is GUARANTEED the service provider is present, on time and they will receive their FULL service in a professional and safe manner.
Email the spa @ HeavenlyGardenASpa@gmail.com; We even accept communication via social media on our FaceBook page (via messenger) or Twitter: @RelaxInHeaven.